Contact us
We're Here to Help
At Roxey, we believe good customer support is just as important as the products we sell. Whether you have a question about your order, need help with a return, or just want to know more about our cat and dog collar collections, our team is ready to assist.
To help us resolve your inquiry faster, please have your order number and the email address used at checkout ready when you reach out.
Reach Us Directly
Business Information
Business Name: Roxey
Phone Number: +1 (561) 202-5173
Email: support@roxey.shop
Physical Address: 3013 Clark Rd, Sarasota, Florida 34231, United States
Business Days: Monday to Friday
Support Hours: 9:00 AM - 5:00 PM (EST)
Time Zone: (GMT-05:00) Eastern Standard Time (New York)
Response Time: We are committed to responding to all inquiries within 24 Hours.
What We Can Help With
Our support team is available to assist with:
- Order status and tracking updates
- Shipping questions and delivery concerns
- Return and refund requests
- Exchange assistance
- Product information for cat and dog collars
- Payment and billing inquiries
- Any other general questions about your experience with Roxey
Stay Connected
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