About us

Welcome to Roxey

Roxey is a US-based online pet accessories store built around one simple idea — that your pets deserve quality, well-crafted collars without the hassle of a complicated shopping experience.

We specialize in cat collars and dog collars designed with care, comfort, and everyday practicality in mind. Whether you're a first-time pet owner or adding to your collection, we want shopping with us to feel easy, reliable, and worth your time.

How We Started

Roxey was created out of a genuine love for pets and a belief that finding the right collar shouldn't be a frustrating experience. We set out to build a store that keeps things straightforward — clear products, honest policies, and a support team that actually responds.

Every decision we make, from the products we carry to the way we handle returns, is shaped by what we'd want as customers ourselves.

What We Carry

Our store focuses on two core categories:

  • Cat Collars — Thoughtfully designed for comfort and everyday wear
  • Dog Collars — Durable, practical styles suited for dogs of all sizes

We keep our product selection focused so we can do it well. Rather than offering everything, we prioritize quality and consistency within our niche.

Our Commitment

We take customer service seriously. That means responding to inquiries promptly, maintaining policies that are easy to understand, and making sure every order is handled with care from the moment it's placed to the moment it arrives at your door.

We process orders within 1–2 business days, ship through FedEx, and keep our policies transparent so there are no surprises along the way.

Why Shop With Roxey

  • Focused selection of cat and dog collars
  • Clear, honest store policies
  • Cash on Delivery — pay only when your order arrives
  • Responsive customer support, Monday through Friday
  • US-based store shipping domestically via FedEx

Get in Touch

We'd love to hear from you.

Business Information

Business Name: Roxey
Phone Number: +1 (561) 202-5173
Email: support@roxey.shop
Physical Address: 3013 Clark Rd, Sarasota, Florida 34231, United States
Business Days: Monday to Friday
Support Hours: 9:00 AM - 5:00 PM (EST)
Time Zone: (GMT-05:00) Eastern Standard Time (New York)
Response Time: We are committed to responding to all inquiries within 24 Hours.